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Refund Policy

Returns & Eligibility

Items can be returned within 14 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

Non-Returnable Items

Certain items may be final sale and not eligible for return. This includes:

  • Digital products or downloads

  • Clearance or marked “final sale” items

How to Request a Refund

To request a refund, contact us at diehawkgames@gmail.com with your order number and reason for return. We'll respond with instructions.

Refund Processing

Once your return is received and approved, your refund will be issued to your original payment method within 5–7 business days. Shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and we’ll make it right.

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